Welcome to www.onestream.co.uk (“the Website”). This Website is owned and operated by OneStream a divsision of Digital Phone Company Limited (“us”, “we” and “our”) The Digital Phone Company Limited is a company registered in England with number 3302844 whose registered office is at 16 Southgates Road, Great Yarmouth , Norfolk NR30 3LJ.
The terms and conditions below govern your use of this Website. Please read these carefully before using this Website. Your use of this Website indicates that you accept these terms. If you do not agree to these terms you must not use this Website.
Copyright and Trademarks
Unless otherwise stated, the copyright, database rights, trademark rights and other intellectual property rights in the contents of this Website (including without limitation all design, text, graphics, audio, video or image files and program code) are owned by us or our licensors. This includes the organisation and layout of this Website together with any underlying software code. (The OneStream logo and name has trademark restrictions applied.) You may print and download extracts from this Website for your own personal use. You may not modify, alter, republish, redistribute, resend, sell or broadcast any material on this Website to any other party or make such material available on-line or make the same available in hard copy or on any other media without our prior written permission.
If you breach any of these terms your permission to use this Website automatically terminates and you must immediately destroy any downloads or printed extracts from this Website.
Whilst we endeavour to ensure that this Website is normally available 24 hours a day, we shall not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
You may only use this Website in accordance with these terms and conditions. In particular you agree to use this Website only for lawful and proper purposes and:
(a) Not to post or transmit to or from this Website any material that is threatening, defamatory,
obscene, indecent, offensive, pornographic, abusive or otherwise unlawful or objectionable;
(b) Not to do, cause or permit anything to be done that may infringe our intellectual property rights or those of third parties;
(c) Not to do, cause or permit anything to be done which infringes the privacy rights of any third party;
(d) Not to do, cause or permit anything to be done that may be technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmless data);
(e) Not to make any unauthorised, false or fraudulent booking;
(f) Not to alter or modify any part of this Website.
Links to and from other Websites
We sometimes provide links to other websites (including those of our contractual partners). If you use links to third party websites on this Website you will leave this Website. We do not control and are not responsible for these websites or their content or availability. Accordingly we do not make any representations about them, or any material found there, or any results that may be obtained from using them. Whilst we will do our best to help you in any dispute that arises between you and a third party we cannot be responsible for any loss or damage. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
Whilst we endeavour to ensure that the information on this Website is correct and updated, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products, services and prices described in it, at any time without notice. Any reference to any product or service is not a promise that such product or service is available. You should take appropriate steps to verify any information before acting on it.
The material on this Website is provided “as is”, without any conditions, warranties or other terms of any kind as to the operation of our Website, the accuracy of the information or the products or services referred to on it. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms which but for these terms and conditions might have effect in relation to this Website.
We exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect or consequential loss or damages, or any loss of income, profits, goodwill, data, contract, use of money, or loss or damage arising from or connected in anyway to business interruption, and whether in tort (including without limitation negligence) contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
Nothing in these terms and conditions shall exclude or limit our liability for:-
(a) death or personal injury caused by our negligence;
(b) fraud; or
(c) any liability which cannot be excluded or limited under applicable law.
Prices and product information
The prices payable for the items that you order are clearly set out on our online store. Every effort is made to ensure that prices shown on the online store site are correct. If, by mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item concerned. In those circumstances, we will notify you of the correct price so you can decide whether or not you wish to order the item at that price.
The stated price of the item may not include the delivery charge which will be charged at the rates applicable at the date you place your order and which will be displayed clearly before payment is required.
All prices are expressed exclusive of any VAT payable unless otherwise stated.
If for any reason beyond our reasonable control, we are unable to supply a particular item we will not be liable to you except to ensure that you are not charged for that item.
You have the right to cancel your order for mobile phone(s) at any time after you place it up to 14 days from receiving delivery of the item
Please contact us either in writing to our main office address (at foot of this page) or via telephone during standard office hours to 0845 000 6000. Upon safe return to us of the item(s) in their original condition we will remit a full refund of the price paid back onto the original payment card.
If the item has not been dispatched we will cancel the order and we will not take payment from your card.
If the item has been dispatched you can refuse to sign for the delivery so that the goods are returned to us and we will refund the price paid to your card minus shipping/delivery costs.
Nothing in these Product Terms shall affect your statutory rights relating to faulty goods or services provided. If you have any doubts about your statutory rights please contact your local Trading Standards Department or Citizen's Advice Bureau.
Changes to these terms and conditions
We may revise these terms and conditions at anytime by updating this posting. You should check this Website from time to time to review the current terms and conditions because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages at this Website.
If any part of these terms and conditions is found to be invalid, unlawful or unenforceable, the offending part shall be amended or extracted from the remaining terms all of which shall remain in full force as permitted by law.
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English Courts.
Head Office address
The Data Control Officer
Digital Phone Company Ltd
16 Southgates Road
Last Updated: 02/11/2009